Terms & Conditions
This website and its affiliates provide their services to you subject to the following conditions. If you visit or shop with us, you accept these conditions. Please read them carefully.
Please review our Privacy Notice, which also governs your visit to fiberworks-heine.com, to understand our practices.
When you visit this website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Fiberworks or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Fiberworks and protected by U.S. and international copyright laws. All software used on this site is the property of Fiberworks or its software suppliers and protected by United States and international copyright laws.
License and Site Access
Fiberworks grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Fiberworks. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Fiberworks. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Fiberworks and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Fiberworks's name or trademarks without the express written consent of Fiberworks. Any unauthorized use terminates the permission or license granted by Fiberworks. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of fiberworks-heine.com so long as the link does not portray Fiberworks, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Fiberworks logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Fiberworks does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use fiberworks-heine.com only with involvement of a parent or guardian. Fiberworks and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications, and Other Content
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Fiberworks reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Fiberworks and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Fiberworks and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Fiberworks or its affiliates for all claims resulting from content you supply. Fiberworks has the right but not the obligation to monitor and edit or remove any activity or content. Fiberworks takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from Fiberworks or fiberworks-heine.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Fiberworks and its affiliates attempt to be as accurate as possible. However, Fiberworks does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Fiberworks itself is not as described, your sole remedy is to return it in unused condition.
With respect to items sold by Fiberworks, we cannot confirm the price of an item until you order; however, we do not charge your credit card until after your order has entered the 'Confirmed' stage. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following: If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Please note that this policy applies only to products sold and shipped by Fiberworks.
You can return new, unused items within 2 weeks after they have been delivered to you. Items should be returned in their original packaging with original receipt. Kits are subject to a 10% (of cost) return fee to re-fold and restock.
EXCEPTION: There are absolutely no returns on cut fabric, copyrighted patterns and books.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY FIBERWORKS ON AN "AS IS" AND "AS AVAILABLE" BASIS. FIBERWORKS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FIBERWORKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FIBERWORKS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM FIBERWORKS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FIBERWORKS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting fiberworks-heine.com, you agree that the laws of the state of Montana, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Fiberworks or its affiliates.
Site Policies, Modification, and Severability
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to fiberworks-heine.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.